Contact us
Have a question, found a bug, or just want to say hi? We read every message.
Response time
We typically respond within 48 hours. Bug reports and account issues are prioritized.
Press & partnerships
For press inquiries, interviews, or partnership opportunities, email press@cineq.app
Frequently asked questions
Is Cineq free?
Yes. Logging films, stats, social features, and theatre tagging are all free. Cineq Premium ($3.99/mo) adds custom themes, advanced export, and early access to new features.
Can I import from Letterboxd?
Yes — go to Settings > Import and upload your Letterboxd CSV export. We'll match everything to TMDB and bring your full diary over.
What platforms is Cineq on?
iOS, Android, and web (cineq.app). Your data syncs across all platforms.
How do I delete my account?
Go to Settings > Account > Delete Account. All personal data is removed within 30 days. You can also email support@cineq.app for a manual deletion request.
How do I report a bug?
Use the form below, select "Bug report," and include steps to reproduce. Screenshots help a lot.